|A local resident in the PKC area received a phone call last week from a male purporting to be from SKY TV.
They were asked to confirm their name and address, then told a lot of customers were experiencing problems with the SKY TV boxes. Due to this issue, customers were complaining that the boxes were poor value for money, therefore SKY would need to make modifications to all boxes and an engineer would call on Saturday 1st June. Pensioners with these boxes were to receive a substantial reduction in monthly payments amounting to £14.00 at least.
He explained that in order to arrange this reduced direct debit payment, the resident would need to confirm their full bank a/c number and sort code as SKY only kept the last two digits of each for security purposes. He quoted these partial numbers correctly. The resident gave him the information he requested and he rang off.
Initially the resident was pleased about the reduction but after a while became suspicious and rang their bank, RBS, telling them to watch out for any unusual activity in their accounts.
About 1 hour later the resident received a phone call purporting to be from their bank and was told that there had been an attempt to withdraw £4000 from their account but the bank had stopped it. The (male) rep said that they would have to make changes to the bank account in order to stop the payment.
The resident was guided through a process and transferred approx. £14000 to an account – they had been told this was a holding account awaiting new authorisations from the bank. The resident was then cut off.
The resident then rang RBS back to check on a couple of points. The bank had no knowledge of this phone call with a ‘bank rep’ and the actions which followed. It was the second part of a major scam by a group who had initially hacked SKY customer accounts.
The resident spent a substantial amount of time with the RBS Fraud team and was pleased to hear that the fraudulent transfer had been stopped once again, just in time.
Please be careful if you are a SKY TV customer and receive a call of this nature.
For further information on how to prevent yourself becoming a victim of this type of scam please click the following link: –